Policies & Documentation
IT Tralee Library commitments to all its users.
The Customer Service Charter – Particularly in relation to service provision- is informed by two documents:
The Libraries of the Institute of Technology operating at National and Strategic level will foster the development of flexible, accessible learning environments, drawing on International best practice and collective knowledge.
- Belief that it is essential that Libraries deliver quality service and that these services are measured using a common quality framework.
- Awareness of the value of the knowledge store in our Institutes and within ourselves and of the potential benefits which result from harnessing that knowledge.
- Co-operation for our mutual benefit.
- Delivery of a flexible Library service accessible to our learning communities.
- Focus on personally Meeting the needs of our customers.
- Setting of high standards of professionalism in all our business dealings.
- Support and respect for our colleagues as individuals and as teams.
- Encouragement of innovation and open communication.
This Strategic Plan represents a vision for the future of libraries within the IoT sector. Six areas Identified as high level objectives:
Please note that due to licensing/copyright restrictions external readers do not have access to our subscription databases and online resources.
There are a variety of levels of access and a charge may be involved.
Please Note Access is restricted during Library opening times to:
- ITT term time after 5pm only
- Outside of ITT term times 9am – 5pm
- Saturday Access 10am – 2pm
Strictly no access Monday – Friday during ITT Exam Times in December/January and April/May (exact dates tbc. Please check noticeboards for dates.)
Please note that access is subject to there being sufficient study spaces available. Priority will be given to IT Tralee students. Access is at the discretion of the Librarian .
The aim of the library is to provide material to support the teaching, research and learning needs of the users. The Library endeavours to purchase material to support this aim.
The Library collections may include:
- Annual Repors
- Audiovisual Media
- Contemporary Fiction
- Short Loan
- Electronic Resources
- General Reference
- Main Loan
- Official Publications
- Special Collections
- Subject Reference
- Theses and Projects
- Format of Material
The Library acquires materials in a range of formats, most commonly:
Generally only one format will be purchased unless there is a good reason to do so.
- Academic Support
One of the essential components of the collection is the material that appears on reading lists. This includes both essential and recommended readings. If Lecturing staff need to borrow material on the reading lists for extended periods during the academic year and it is the only copy, it is recommended that they purchase their own copy. The library copy(s) should be available to all users and kept in general circulation and may be subject to recall if in demand. Material required for students for a course should be ordered ideally twelve weeks prior to the commencement of the course. However, the Library cannot guarantee availability of items at the start of the semester for request handed in after twelve weeks. Delivery can normally be expected within 4-6 weeks, if material is available to purchase.
- Essential readings:
2 copies of essential readings will be purchased. One copy of essential readings should be placed on the Short Loan collection if there is high demand. If there are a large number of students taking a module, then please contact the Deputy Librarian before making your request as it may be possible to purchase extra copies above the limit depending on remaining funds.
- Recommended readings:
1 copy of recommended reading will be purchased.
- Research and support material:
Material other than that on reading lists e.g. to support teaching, learning and research may be purchased. One copy of such material will be purchased and is subject to the funds being available.
Replacement of materials that have been lost or damaged will be considered subject to normal selection criteria and the availability of the publication.